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Jackie Douglas

Advisor Sydney, Australia, AU

Customer Experience I Product Management I Founder and Advisor. Travel industry guru..formerly Senior Exec now loving the startup world!

Customer Experience I Product Management I Founder and Advisor. Travel industry guru..formerly Senior Exec now loving the startup world!

followers
following
4 vouches

Primary Skillsets

  • Marketing
  • Operations
  • Product
  • UI/Design

Primary Cofounder Skillsets

  • • Marketing
  • • Operations
  • • Product
  • • UI/Design

Involved In

Advisor

Jayride
Bathroomware House
ChildLike Designs Pty Ltd
PotterQuest

Positions

President HSMAI Asia Pacific Ltd HSMAI I Hospitality Sales & Marketing Association International October 2014 - present
Advisory Board Member Jayride September 2014 - present
Management Consultant I Director I Product Management TIS Pty Ltd June 2012 - present
Acting Head of Digital Mantra Group May 2015 - December 2015
Consultant-Hooroo.com startup business Qantas September 2011 - May 2012
Manager Digital Customer Experience Qantas June 2010 - September 2011
Vice President - International Product Management TRAVELCLICK Inc. July 2008 - March 2010
Consultant Delaware North Australia Parks and Resorts October 2009 - January 2010
General Manager Distribution, Revenue Mgmt and Improvement Projects Voyages Hotels and Resorts October 2006 - May 2008
Project Manager - Integration Travelocity Business March 2006 - May 2006
Snr Manager Product Development & Delivery Travelocity.com January 2003 - March 2006
Product Marketing Travelocity Europe 2002 - 2003
Product Manager - Airfares Travelocity.com January 2001 - December 2001
Consultant Zuji January 2001 - December 2001
Project Manager - Merger/ acquisition Sabre Inc 1999 - 2001
Millenium Program Manager Ansett Airlines 1998 - 2000
Product Marketing Manager Sabre Pacific 1995 - 1999

Education

University of Sydney Psychology 2011 - 2011
UNSW Australia Business and Technology 2004 - 2006
Hilltop Road Public School
Parramatta High Schoool

Interested In

Joining an Early Team
Markets of Interest
  • • Education
  • • Local
  • • Mobile
  • • Productivity Tools
  • • Small Businesses
  • • Transportation
  • • Travel
  • • Wearable Tech
  • • Higher Education
  • • Medical Devices

You Should Know About Me

Key Strengths

Digital • Business planning • Customer Experience • Product Development • Ecommerce Websites

Key Accomplishments

Customer Experience/ Product Mangement guru!
I wrote the first mobile whitepaper for Qantas Airways then turned that into a business case, project plan and implantation plan. Qantas are still rolling out the features I put in the plan after 3 years.
I have led the design, build and launch of 13 Travel sites/ ecommerce engines and multiple mobile app/ mobile web and other websites.
Extremely experienced product creator,ideas person, and launch executive. Experience across North America, UK/Europe & Asia Pacific.

How I like to work with people As a Cofounder

I love to work with a team of smart people who have different skills so everybody brings something valuable to the table.

As an Advisor

I like to work as an advisor on an equity basis if possible. I think this ensures we are all aiming for the same goals ie a successful business.

4
Vouches Received

3
Vouches Given

Think Jackie is awesome?
Vouch for them.

Rod Bishop
We worked together  •  CEO / Co-founder, Jayride. Previously Marketing Manager, Navigo.
Jackie has immense travel experience and likes to work on exciting new projects.
Steve Brownhill
We worked together  •  General Manager, Visual Analysis. Previously Assistant Security Manager - Australia, Coca-Cola Amatil.
Currently collaborating on a couple of projects and her advice / recommendations and actions I researching solutions are required by our tea ... m
Steven Fisher
We worked together  •  Consultant, Mantech International Systems and Owner, Office Party.
Jackie brings answers to questions that you weren't even aware were out there! Much like a swan swimming serenely on the surface, Jackie mak ... es sure that the "legs" are doing all that needs to be done!
Anna K
We worked together  •  early stages network effects start up in interior design
Jackie and I have worked together for a number of years. She has extensive experience in product positioning and multi-channel marketing. St ... rategic thinking is Jackie's highly sought after skill.

Rod Bishop
CEO / Co-founder, Jayride. Previously Marketing Manager, Navigo.
Rod is a great entrepreneur with loads of energy, good ideas and he doesn't give up. He has the perfect balance of developing a product he ... is experienced with and using that experience to innovate and disrupt the status quo.

Steven Fisher
They're my advisor  •  Consultant, Mantech International Systems and Owner, Office Party.
Steven is full of great ideas and has lots of contacts in the IT industry in Australia. He is enthusiastic and has lots of energy to devote ... to achieving goals.

Anna K
We worked together  •  early stages network effects start up in interior design
Anna will be a great entrepreneur as she is a good listener, has good analytical skills and is intelligent. I would be happy to work with he ... r on a new venture.