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Dr. Mark Goulston

Advisor Greater Los Angeles Area, US

CEO & Founder, Goulston Group, Chief Mentor & Principal, China Foundations, Author, HBR, Business Insider contributor, NPR co-host

CEO & Founder, Goulston Group, Chief Mentor & Principal, China Foundations, Author, HBR, Business Insider contributor, NPR co-host

19 vouches

Involved In


Healing the World, One Conversation at a Time
Heartfelt Leadership


Tender Greens
Concord Records
China Foundations
Chief Learning Officer


Principal and Board Member Alchemy January 2016 - present
Chief Mentor and Principal China Foundations December 2015 - present
Author Amacom (AMA) August 2015 - present
Founder Healing the World, One Conversation at a Time March 2015 - present
Official Partner China Foundations July 2014 - present
Business Intelligence Board Member Chief Learning Officer January 2014 - present
Blogger Harvard Business Review February 2013 - present
Co-Founder Heartfelt Leadership 2012 - present
Author of "Just Listen," the top book on listening in the world American Management Association September 2009 - present
Blogger Huffington Post December 2008 - present
Author Amacom April 2008 - present
Co-Director of Content Exam Performance, LLC August 2007 - present
FAST COMPANY columnist Fast Company April 2004 - present
President Mark Goulston, M.D., Inc. July 1977 - present
syndicated columnist Tribune Media Services March 2008 - August 2012
Thought Leader Ferrazzi Greenlight 2005 - 2011
member Provisors 1995 - 2010
Relationship Expert 2008 - August 2009
Blogger Basil and Spice 2008 - March 2008
host/interviewer Center for Great Managment September 2008 - 2008
Author Wiley Publishing, Inc. 2006 - 2008
Author Penguin Publishing Group 1996 - June 2006
"Directions" columnist NACD NACD (National Association of Corporate Directors) March 2003 - 2006
Parenting Expert Time Inc. Interactive January 1997 - January 1999


UCLA Psychiatry July 1976 - June 1980
Boston University Medicine September 1970 - June 1976
Boston University School of Medicine Medicine 1970 - 1976
University of Massachusetts, Amherst Zoology 1969 - 1970
University of California, Berkeley Zoology 1966 - 1969
University of Vermont undergraduate 1965 - 1966
Newton South High School

Interested In

Markets of Interest
  • • Dating
  • • Education
  • • Healthcare
  • • Media
  • • Mobile
  • • Productivity Tools
  • • Small Businesses
  • • Social Impact
  • • Wearable Tech
  • • Edutainment
  • • In-classroom learning (K-12)
  • • Lifelong Learning (outside of school)
  • • Teacher training
  • • Wellness
  • • Medical Devices
  • • Content

You Should Know About Me

Key Strengths

Entrepreneurship • Executive coaching • Public speaking • Strategy • Leadership Development

Key Accomplishments

* former FBI and police hostage negotiation trainer

* author or principal co-author of seven books with my book, "Just Listen," becoming the top book on listening in the world and my book, Get Out of Your Own Way, first published in 1996 remaining in the top 5 self-help books at Amazon for the past ten years.

* done webinars internationally and hold the record for registrants at 9200+ for Citrix's Go to Webinar

* contribute to Harvard Business Review, Business Insider, Huffington Post, Psychology Today, Fast Company.

* speak internationally on communicating cross cultures, "Hacking Steve Jobs" How to Create Raving Customers and Employees, "Why Should I Buy From You?" in your face sales conference keynotes.

* co-founder of Heartfelt Leadership

* CEO and Founder of the Goulston Group, a business advisory company

How I like to work with people As a Cofounder

I provide cofounder partnership coaching to help cofounders fix their partnerships so they don't have to split up and hurt the company.

As an Advisor

Entrepreneurs hire me to help them see better opportunities and options in their future that they are not able to see. I will often advise entrepreneurs that are interesting in developing a "Moon mission" that fully enrolls everyone inside and outside their company to make happen.

Vouches Received

Vouches Given

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Rebecca Torrey
They're my friends  •  Trustee, Episcopal School of Los Angeles and Director, LA County Bar Council for Justice.
Dr. Goulston is a creative thinker, strategist and supporter of interesting people. He'a consistently giving and very helpful to other peop ... le. He's an extraordinary, provocative speaker and has been my friend, mentor and coach for the past 15 years. He has an amazing ability to connect with people and help them see where they might go in their lives, personally and professionally. He also is incredibly well connected with a wide network of accomplished, well-intending and self-directed individuals/executives. If I can provide more details, please let me know. Thanks, Rebecca
Mark Lieberman
Advisory Council Member, Oregon State University Venture Development Fund.
Mark knows how to "cut to the chase." He is a great organization consultant and coach. Mark's background includes medical training as a psyc ... hiatrist and as an expert hostage negotiator. His training sessions to CEO's and organizations make for many eureka moments.
Sam Morris
Founder/Owner, Zen Warrior Training®, LLC
Dr. Mark Goulston is one of the most highly regarded authorities in the field of psychiatry and is recognized internationally for the books ... he has authored.
Ramona Cappello
Founder, Sun Harvest Salt, LLC and Member of the Board of Trustees, USC. Proven entrepreneur and turn around executive.
Dr. Goulston is a fantastic advisor and consultant. He does his homework and demands the same accountability from you. His insights are ex ... ceptional, and provide great direction.
Peter Winick
They're my friends  •  Founder and CEO, Thought Leadership Leverage. Previously Managing Director, Ferrazzi Greenlight.
Mark is wise and thoughtful. Generous and insightful. He would be great as he sees connections others don't and understands the interperso ... nal side of business and leadership better then anyone I know.
Jeffrey Weiner
We worked together  •  partner, Steptoe & Johnson LLP.
I first sought out Dr. Mark Goulston to coach a father/son client team of mine who were at each other's throats and were making it increasi ... ngly difficult for me to function as their corporate lawyer. (A relative had given Dr. Mark credit for saving is marriage, and a business associate had told me of Dr. Mark's effectiveness in executive coaching.) After I called Dr. Mark for the first time, he led an extraordinary 3-hour coaching/counseling session with the fighting father-son team, following which Dr. Mark and I over time became friends. He's a remarkably insightful, intelligent, creative and empathic human being and advisor, from whom I have learned much and whose friendship I cherish. We have also collaborated on a few management projects. When you keep in mind that every successful company is nothing more that C=P(eople) + S(tuff, as in intellectual, real and personal property), you could not hope to have a better "people" advisor in your group than my good friend Dr. Mark Goulston. I am therefore very pleased and proud to have this opportunity to vouch for him, and would be happy to answer any questions you may have about him.
Glen Barros
They're my friends  •  CEO, Concord Music Group.
Dr. Goulston is an excellent advisor, with great expertise in his field and a remarkable ability to quickly comprehend and summarize complex ... situations. His ability to provide valuable advice in dealing with such situations is incredible. He also has great skills in stimulating thought and cultivating ideas. He is a world-class advisor.
Susan Dost
We worked together  •, Nurse At Your Door and Winner Customer Service Award of Excellence, Beverly Hills Chamber of Commerce.
Dr Mark is a profoundly brilliant person, who connects and inspires individuals, and brings them together to create a winning strategy for s ... uccess
Susan Dost
We worked together  •, Nurse At Your Door and Winner Customer Service Award of Excellence, Beverly Hills Chamber of Commerce.
Mark is a true thought leader and connector. He has a unique way of bringing out the very best in people, introducing them to successful str ... ategies and leading them to success.
Kingsley Smith
We worked together  •  Senior Producer, NFL Network and Social Media Consultant, Media Consultant. Emory grad.
Dr. Mark Goulston is one of the foremost leaders in executive coaching and creating gotta have it. CEO's from early stage to Fortune 100 com ... panies hire the Goulston Group to provide a process to create better vision, strategy and execution and then train their people to implement these to develop, roll out and sell "gotta have it" products and services that effectively differentiate and distance themselves from their competition.
Joel Berman
We worked together  •  Partner, Jeffer Mangels Butler & Mitchell LLP. Previously Attorney, Levy & Norminton.
Mark Goulston, MD is easily one of the smartest and most perceptive people I have ever met. He communicates his practical concepts easily ... and coherently. Every executive would find him to be of assistance, since he is able to customize his advice to each particular situation. He is of the highest integrity.
Anne B. Johnston
We worked together  •  Financial Advisor, Certified Financial Planner™, UBS. Previously Sports Marketing, AEG Corporation.
Dr. Goulston is a rare talent. He is able to spot the core issue, see into the perspectives of others and then voice what they cannot say wi ... th tact and grace. This is an incredible advantage when it comes to inspiring, leading, and problem solving.
Robin Sax
We worked together  •  Attorney at Law, NoCuffs, The Kavinoky Law Firm and Ribet & Silver and Creator, Author, Saxfacts Weekly.
Dr. Goulston has a unique ability to "get people." He is extraordinarily empathetic which allows people to open up to him. He is calm, tru ... stworthy and kind--- all rare traits in the business world.
Keith Ferrazzi
They're my friends  •  CEO, Ferrazzi Greenlight. Previously CEO, YaYa. Harvard Business School grad. Harvard grad.
The world looks to entrepreneurs to provide breakthroughs that help people become more productive, more successful, healthier and happoer. M ... ark has become an entrepreneur himself by developing a formula for helping entrepreneurs and companies to have those breakthroughs that is scalable such that he now has a business where his team can also do the same. He's been helping me have breakthroughs for ten years.
Lee Ryan
We worked together  •  Partner, Ryan Miller & Associates.
Unique combination of clinical and business coaching / development skills to deliver what both entrepreneurs and seasoned executives want to ... refine and hone their management abilities. Great one-on-one, in groups and speaking to large audiences. Known Mark for more than 20 years; he's been instrumental to me as an advisor, coach and friend.
melanie lewis
We worked together  •  Chief People Officer and EVP of Human Resources, Village Roadshow Entertainment Group.
His approach is straightforward and pragmatic. He doesn't try to dazzle with buzzwords not look to expand his scope of influence unnecessari ... ly as consultants often do to secure more work. He is solutions oriented and isn't at all afraid to get into the trenches to figure our the root of a problem and then offer options towards a workable solution. I highly respect him and believe he is one of the best in his field. Very professional, approachable, not threatening and "gets it".
Pete Linnett
We worked together  •  Founder /CEO, Advanced IOP Therapies. and Founder and CEO, Life Adjustment Team.
Dr. Mark, understands how to help people get out of their own way and get the best outcome for their effort.
Joan Lynch
We worked together  •  Chief Operations Officer, Animation Libation Studios, LLC. Previously Co-Founder and Partner, WagTree, LLC.
Dr. Mark is an absolute genius when it comes to looking at each team and team member in a way that is like a puzzle master! Not only can he ... identify strengths and areas of weakness, but he does it in a way that is insightful and helpful. The most impressive thing I have witnessed him do is to talk to two very different employees of mine, figure out how they communicate, and then explain it to each of them in a way that made them each see the other's style as an asset. They became a super team when they realized they just communicated and received information in different ways. When building ANY new business, group, or restructuring to maximize results, Mark is remarkable.
Erik Oberholtzer
They're my friends  •  Co Founder, Tender Greens. Previously executive chef, Shutters on the Beach.
Mark has advised me and my partners on conflict resolution with challenging individuals. He is skilled at finding win-win outcomes when a l ... oss seems more likely. He serves as a key advisor to entrepreneurs and senior executives with an emphasis on emotional intelligence.

Mark Restivo
We worked together  •  Senior Business Advisor / Consultant, Transient Plasma Systems. Harvard Business School grad. Texas A&M grad.
Mark is that rare individual with excellent technical and leadership skills. He has effectively and successfully helped lead and manage chan ... ge in Fortune 500 companies. I enthusiastically recommend him with no reservations.

Susan Dost, Nurse At Your Door and Winner Customer Service Award of Excellence, Beverly Hills Chamber of Commerce.
Susan is tenacious, competitive and driven (in a good way), and sees into the future beyond others in her industry. She's a winner all arou ... nd!

Kingsley Smith
Senior Producer, NFL Network and Social Media Consultant, Media Consultant. Emory grad.
Kingsley is an amazing advisor and top manager. He has absolutely no agenda or personal ego involved in all that he does. His total focus i ... s on making whatever enterprise he working for or person he is advising the best that they can be. He also has the experience and skill to effectively have some of the challenging conversations necessary in his work as an advisor or senior manager. I recommend him highly.

Dan Lack
Obsessed with travel and helping people answer the question: "Where should I stay?"
Dan is a great entrepreneur because he always focuses on providing real value to the people and organizations he provides services to. He a ... lso has less personal (i.e. selfish) ego involved in everything he does and is always focused on helping the mission succeed.

Jonathan Goldhill
CEO/Head Coach, The Goldhill Group. Previously CEO/Head Coach, The Growth Coach. University of Southern California grad.
Jonathan is one of the smartest and wisest advisors to companies that want to grow. If you are a company committed to taking action to get ... better, Jonathan input will help you get there.

Stephen M. Meade
Founder, Isolation is a Good Thing and Founder,
Stephen is an entrepreneur's entrepreneur. He knows what works and won't work to help a start up succeed and he is one of the most generous ... community oriented people bringing entrepreneurs and advisors together around the world. He should be an advisor to FounderDating.

Henry B. Augustine
Investor & Co-Founder, Plendee and Investor,
Henry is a terrific, get things done entrepreneur. He is also great at connecting people to help others succeed.

Jennifer Beever
Marketing Consultant | CMO for Hire | Go To Market Planning & Execution, Startup Specialist Network.
Jennifer is a great and dedicated marketing expert with many years of experience and an amazing level of reliability and dependability beyon ... d her peers.

Lisa Elkan
Social Networking Committee Publicity Sub-Chair, Beverly Hills Bar Association and Owner, Lisa PR. University of California, Los Angeles grad.
Lisa is one of the most dedicated PR and marketing professionals you can meet. She has successfully conducted campaigns for a variety of pr ... ofessional service companies and is great at putting together community events that bring in experts and just the right audience for a good fit.

Jay Samit
CEO, SeaChange International and Member Board of Directors, Equal Earth. Serial Disruptor, Author, connector.
Jay is an amazingly successful serial entrepreneur. He generously shares his experience with others in his best selling book, Disrupt You. ... He is also very clear on what works and what doesn't. If you're someone who can stand the truth to make you more successful, Jay is one of the best people to tell you it.

Craig Marshall
Co-Founder, GAPzip. Previously 35-year monk, Self-Realization Fellowship. University of Southern California grad.
Craig is one of the wisest advisors you will ever meet. You will walk away from every conversation with him, knowing, understanding and see ... ing things that will help you that you could never have imagined before.

Vince Thompson
Advisor, Jukin Media and Board Member, University of Southern California grad.
Vince is the Founder and Managing Partner at Middleshift. If you check out his wide ranging background at: ... ince.php you will be amazed at all the experience he brings to his clients and customer when they want to increase digitial revenue. Go ahead... check him out, I'm not kidding.

Bill Liao
European Venture Partner, SOSventures and Co-Founder, CoderDojo.
Bill is not just a highly successful entrepreneur, he is one of the clearest thinkers you will ever meet. He has an amazing ability to cut ... through any business challenge and help you see it through different eyes that will cause you to take different -- and more effective -- action. He is also determined to leave the world much better than he found it through companies like weforest and coderdogo. You really need to check out his Wikipedia page to find out more about him at:

John Rossman
Managing Director, Alvarez & Marsal. Previously Director, Enterprise Services, Amazon Services. Oregon State grad.
John knows what makes Amazon great having been a former exec with them and he shares it all in his terrific book, The Amazon Way, which you ... need to check out at: He is a great speaker and you should also think of bringing him in to speak at your conferences.

Anne B. Johnston
Financial Advisor, Certified Financial Planner™, UBS. Previously Sports Marketing, AEG Corporation.
Anne is a perfect role model for women (or men) who desire to lead. She is competent, competitive, compassionate and is dedicated to life lo ... ng professional and personal growth and learning. She assumes leadership positions and confronts difficult issues. I am proud to be her mentor.

Robin Sax
Attorney at Law, NoCuffs, The Kavinoky Law Firm and Ribet & Silver and Creator, Author, Saxfacts Weekly.
Robin is tenacious, smart, multidimensional and multitalented in her way of approaching and interacting with the world. She is also a "get ... stuff done" person, which by itself makes her an outstanding talent as an entrepreneur. And there is so much more to her that that.

Keith Ferrazzi
CEO, Ferrazzi Greenlight. Previously CEO, YaYa. Harvard Business School grad. Harvard grad.
Keith is world renowned for bringing the power of relationships into business, first via a focus on networking through his international and ... New York Times best seller, Never Eat Alone. He followed that with helping relationships go deeper in his next book, Who's Got Your Back? and the creation of the Greenlight Institute. He has continued to expand his work into Yoi ( to help make onboarding more successful, because done poorly, the costs to businesses are staggering. With all that he still finds time to be one of the most sought out and highly rated speakers in the world. It's been a privilege to know Keith and a pleasure to vouch for him.

melanie lewis
Chief People Officer and EVP of Human Resources, Village Roadshow Entertainment Group.
Melanie is a great advisor because she ALWAYS identifies strategic, practical and tactical solutions to make whatever company, organization ... or enterprise she is working with or in, better. Any organization that wants to get stuff done would be fortunate to have her assist them. She's ex-military in the best sense of the word!

Lee Ryan
They're my advisor  •  Partner, Ryan Miller & Associates.
Lee and the words integrity, thoughtful, generous, professional, competent, experienced are interchangeable . In the industry of financial e ... xecutive search, he is highly respected nationally and for good reason. If you have need for a high level financial executive, Lee and his company Ryan Miller and Associates should be at the top of your list.

Pete Linnett
Founder /CEO, Advanced IOP Therapies. and Founder and CEO, Life Adjustment Team.
Pete is a great entrepreneur in the mental health field because for 35+ years he has been help people with mental health problems that nobod ... y else could help. The fact that his company Life Adjustment Team has survived, endured and thrived when so many other programs in the mental health area haven't and that his approach has stood the test of time marks Pete as a great visionary, entrepreneur and gift to the world.

Stephen Hirschfeld
We worked together  •  CEO, Employment Law Alliance (ELA) and Founding Partner, Hirschfeld Kraemer LLP.
Stephen is one of the top employment attorneys internationally. In addition to being a superb attorney he is the CEO of the Employment Law A ... lliance which helps employers around the world. That enables him to bring the best to his clients whenever they need a great additional resource and also results in Stephen being able to shift from the macro to the micro level at will. That is an unusual and highly valuable skill. I recommend him highly and enthusiastically.

Rebecca Torrey
They're my mentor  •  Trustee, Episcopal School of Los Angeles and Director, LA County Bar Council for Justice.
Rebecca exemplifies what the word "trusted advisor" means. She has zero personal (i.e. self-centered) ego in everything she does with every ... one she does it with or for. You will not find a more level headed, common sensical, yet non simplistic, smart and wise person to advise you as lawyer or if you're fortunate, as a friend. I recommend her professionally and personally.

Victoria Halsey
They're my friends  •  VP, The Ken Blanchard Companies and Associate Professor, University of San Diego. University of California, Davis grad.
Vicki is an inspiration and revelation without a personal, self-centered bone in her body. She is all about bringing out the best in others ... . Like her book Vicki is "Brilliant By Design" and will deliver to any audience she speaks to, any student she teaches and any manager/employee she trains. If you're lucky enough to have a conversation with her, she'll make you smarter and wiser AND clearer by the end of it.

Brian Bernhard
We worked together  •  Digital Media Strategist & Content Creator, Hyperloop Transportation Technologies Inc.
Brian is amazingly creative and can approach any situation with a multifaceted. He is a great team player, but is also able to take a leade ... rship position and bring a project to its best final result. If you're stuck inside your box, Brian will help you get out of it and see things and opportunities you never thought possible.