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Ben Compaine

Advisor Greater Boston Area, US

Broadband Task Force, City of Cambridge and Senior Fellow and Director, Fellows Program, Columbia Institute for Tele-Information.

Broadband Task Force, City of Cambridge and Senior Fellow and Director, Fellows Program, Columbia Institute for Tele-Information.

followers
following
1 vouches

Involved In

Advisor

Enjyn
Innovation Media Consulting
Nova Systems

Positions

Broadband Task Force City of Cambridge September 2014 - present
Senior Fellow and Director, Fellows Program Columbia Institute for Tele-Information August 2012 - present
Lecturer, D'Amore-McKim School of Business Northeastern University September 2005 - present
Senior Consultant Innovation International Media Consulting Group 1995 - present
Principal Samara Associates 1986 - present
Visiting Professor Fordham University August 2011 - July 2012
Research Consultant MIT Program on Internet & Telecoms Convergence 2000 - 2002
Visiting Associate Professor Penn State University August 1997 - July 1998
Verizon Professor of Telecommunications Temple University 1994 - 1997
President and CEO Nova Systems, Inc. 1986 - 1994
Executive Director Harvard University Program on Information Resources Policy 1979 - 1986
Director, Books and Studies Knowledge Industry Publications, Inc. 1977 - 1979

Education

Harvard Business School General Management 1967 - 1969
Temple University Information industry economics and technology 1973 - 1977
Dickinson College Political Science (cum laude) 1963 - 1967

Interested In

Markets of Interest
  • • Commerce
  • • Education
  • • Media
  • • Small Businesses
  • • Lifelong Learning (outside of school)
  • • Higher Education
  • • News
  • • TV

You Should Know About Me

Key Accomplishments

In 1986 I was co-founder and served as CEO and initially as chief marketing officer of Nova Systems, Inc. We created software for inbound call centers, working with data from their automatic call distributors. Our system, the ACD Reporter, created a data base of call data by agent, department and phone line. Later we added real time displays so agents and managers could see calls waiting in queue, average wait times and so on. We then added the Scheduler, drawing on the historical data to create optimized agent work schedules that were consistent with predicted hourly call volumes and user-defined wait times for callers by line. In 1994 I sold my interest to the other major equity partner. For the past 10 years I have been teaching entrepreneurship and small business management, primarily to students interested in technology-based and media -oriented ventures.

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Think Ben is awesome?
Vouch for them.

Evan Foo
We worked together  •  CEO, ARCHT Audio. Previously Investment Manager, SPRING Singapore. Stanford grad.
Ben's been there done that and seen it all. He is an accomplished entrepreneur, investor, adviser, author, researcher and academic, speciali ... zing in the areas of telecommunications, entrepreneurship and media.

Evan Foo
We worked together  •  CEO, ARCHT Audio. Previously Investment Manager, SPRING Singapore. Stanford grad.
Evan has the requisite start-up experience, energy, enthusiasm, innovation and strong networking.