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Customer service

Customer service is the support, help or assistance provided by a company to its clients. Customer service includes the assistance given to clients before, during and after purchase. Businesses typically have dedicated teams of marketers to offer customer service.

19 Discussions

Jul 08, 2016 • 8 followers 6 answers
I'm managing a website that has 3 in-person stores and also posts items online. Items are handmade and therefo... more
  • Michael Schaiberger
  • Lester de Souza
  • Paul Garcia
  • Rajiv Menon
  • Jennifer Fortney
Oct 07, 2016 • 5 followers 1 answers
A startup comes up with a great solution and that attracted a lot of customers but, because of poor implementa... more
  • Himanshu Chudasama
Oct 04, 2016 • 32 followers 13 answers
I am running a startup, and I find myself spending at least an hour every day answering customer service email... more
  • Ariela Ross
  • mario chaves
  • Max Garkavtsev
  • Jatinder Singh
  • Musab Navish
  • Naveen Coomar
  • Jeet Doshi
  • John OHanlon
  • Viktor Dmytrenko
  • Vlada Piddubna
  • Tom DiClemente
  • Paul Loeb
  • Alex Brutin
Sep 22, 2016 • 14 followers 15 answers
We need to create some user training videos for our products. These videos would show users how to use and nav... more
  • Kevin Suitor
  • Richard Edwards
  • Frank Gartland
  • Michael Hartzell
  • Steve Motola
  • Debb Oliver, Ed.D.
  • Renee Teeley
  • Richard Pridham
Oct 20, 2016 • 6 followers 1 answers
As the technology advances, there are more and more breathtaking startups with (until recently) scifi technolo... more
  • Charles Stauffer
Mar 13, 2016 • 16 followers 8 answers
Over the past 4 and a half year I have been communicating with a lot of perspective products inquisitors, but ... more
  • Shel Horowitz: Shel AT GreenAndProfitable com
  • Stephen Williams
  • Andrew Chapman
  • Chuck Solomon
  • John Braze
  • David Albert
May 11, 2016 • 15 followers 2 answers
Hey everyone, We operate a high touch educational support platform. We currently have great customer support ... more
  • Hussein Kurji
  • Helen Altshuler
Jan 11, 2016 • 23 followers 4 answers
We are growing and need to understand what a healthy, outsourced support relationship will look like. We are u... more
  • Bruce Carpenter
  • Ahmet Can
  • Cameron Ackbury
  • Bryan Wachs
Oct 07, 2015 • 16 followers 12 answers
We started a new service a couple months ago where visitors to GetHuman.com can now enter the reason why they ... more
  • Marwan Rateb
  • Taj Sateesh
  • Jerome Pineau
  • Dina Destreza
  • Kimberly Wilson
  • Reem K. Yared
  • Jeff Whelpley
  • Isaiah McPeak
  • Doreen Jaress, SPHR
  • Jason Grisham
  • Rex Stock
Jul 04, 2015 • 24 followers 12 answers
Customer support/service is obviously vital to the success of every company. At a small startup where no one h... more
  • Kate Hiscox
  • David Telleen-Lawton
  • Jerome Pineau
  • Roy Sequeira
  • Patrina Mack
  • Mark Wald
  • Richard Harris
  • Edward M. Yang
  • Antonio Santos
  • Dilip Samuel
  • Danny Skarka
  • Rob Gropper
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