Big News: FounderDating is joining OneVest to build the largest community for entrepreneurs. Details here
Latest Notifications
You have no recent recommendations.
Name
Title
 
MiniBio
FOLLOW
Title
 Followers
FOLLOW TOPIC

Question goes here

1,300 Followers

  • Name
    Entrepreneur
  • Name
    Entrepreneur
  • Name
    Entrepreneur
  • Name
    Entrepreneur
  • Name
    Entrepreneur
  • Name
    Entrepreneur
  • Name
    Entrepreneur
  • Name
    Entrepreneur

What are the best tools to gather user feedback for an online productivity app?

Hello,

I've just launched dolist.io and I'm looking to better track the early adopters in order to gather some of their feedback. I'm using Hotjar, intercom, mix panel, and google analytic events. But curious if there are services out there that would allow you to do live sessions with remote users to see their reactions. Or maybe it would record their reactions and ask their thoughts afterwords. Any help is appreciated!

Scott

3 Replies

David Coleman
0
0
David Coleman Entrepreneur • Advisor
Collaborative Strategies Inc., Founder and Managing Director
We are using Invision to get feedback on our initial screens. In comment mode it gives users the ability to comment on any object on the screen. We have found that to be very useful, rather than metrics. When we launch, like you we will look at metrics.
Jessica Alter
0
0
Jessica Alter Entrepreneur • Advisor
Entrepreneur & Advisor
usertesting.com and bring users in to watch them is the best
Josh Levitan
0
0
Josh Levitan Entrepreneur
VP, Product & Marketing at AIR.TV
Second usertesting.com. You get video captures with the users talking over the experience. And you can guide them to do certain tasks and ask followup questions they'll answer in writing. And you can share the videos with team members/investors/etc.

It's a great way of exposing UX issues you've never thought of and relatively cheap (generally $49-99/user/session).
Join FounderDating to participate in the discussion
Nothing gets posted to LinkedIn and your information will not be shared.

Just a few more details please.

DO: Start a discussion, share a resource, or ask a question related to entrepreneurship.
DON'T: Post about prohibited topics such as recruiting, cofounder wanted, check out my product
or feedback on the FD site (you can send this to us directly info@founderdating.com).
See the Community Code of Conduct for more details.

Title

Give your question or discussion topic a great title, make it catchy and succinct.

Details

Make sure what you're about to say is specific and relevant - you'll get better responses.

Topics

Tag your discussion so you get more relevant responses.

Question goes here

1,300 Followers

  • Name
    Details
  • Name
    Details
  • Name
    Details
  • Name
    Details
  • Name
    Details
  • Name
    Details
  • Name
    Details
  • Name
    Details
Know someone who should answer this question? Enter their email below
Stay current and follow these discussion topics?