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What are the best sites and resources to learn about SaaS?

In the last 6 months I have seen my business shift from being product based to service. Our next step is into the SAAS business model but I am struggling with finding good resources of information. I'm told that the Automatic Customer was a good read but I wanted to get some more input. Are there any forums that address the business model specifically?

9 Replies

Andrew Beranbom
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Andrew Beranbom Advisor
First Tube Media
saastr.com is a monster resource...
Dale Lampson
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Dale Lampson Advisor
Product Management at Fitbit
SaaS is a big tent. If you're interested in the customer success/management side, try Mikael Blaisdell's Customer Success Association and its related Forum (hosted on LI). http://bit.ly/1NCHnrQ
Chris Bechtel
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Chris Bechtel Advisor
Digital Marketing Executive, Customer Acquisition, SaaS Sales Coach, Start-Up Advisor and Growth Hacker
Hi James, There are a lot of SaaS resources out there - depends on what you are looking for. I'd recommend checking out Jsaon Lemkin's www.saastr.com as well as Lincoln Murphy's blog www.sixteenventures.com and lastly Tomasz Tunguz http://tomtunguz.com/ is a VC who blogs about SaaS. Hope that helps! Chris Bechtel [removed to protect privacy] [removed to protect privacy] http://about.me/chrisbechtel
Steve De Long
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Steve De Long Entrepreneur
Founder and Organizer at San Diego Food Entrepreneurs Meetup
David Skok'shttp://www.forentrepreneurs.com/ blog covers a lot of SAAS topics. Super useful information.


David Schwartz
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David Schwartz Entrepreneur • Advisor
Multi-Platform (Desktop+Mobile) Rapid Prototyping + Dev, Tool Dev
Both "The Automatic Customer" and "Hooked" are excellent resources -- two sides of the same coin, IMO.

That said, they probably apply more towards consumer needs than business needs. In my mind, SaaS is a B2B solution, and that can be a much harder nut to crack and sustain over time. It's also a smaller market that requires a lot more education and higher ASPs than the consumer market (in most respects).
Ian Gotts
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0
Ian Gotts Entrepreneur
Founder at Q9 Elements
We wrote a book called "Thinking of offering a cloud solution" which has every question that you need to consider if moving from offering a product / on premise solution to SaaS. So not a fun read, but makes you think of everything and avoid some potentially expensive mistakes.

http://smart-questions.com/2012/10/01/offering-a-cloud-solution/


Lalit Sarna
1
0
Lalit Sarna Entrepreneur • Advisor
Business & Technology Leader
Tomasz Tunguz

http://tomtunguz.com/categories/saas/


James Stayton
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James Stayton Entrepreneur
Founder / CEO at Webbome labs. Technology solution provider for the automotive Industry.
Thank you all
Thia is some really great info.
James
Simon Bone
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Simon Bone Entrepreneur
Founder At Zoom Labs
You may be able to find the videos for https://www.edx.org/course/engineering-software-service-uc-berkeleyx-cs169-1x somewhere
This is a really good free Ruby on Rails - course based onhttp://www.saasbook.info/

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