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How do you get a Twitter handle released?

Squatter has a Twitter handle and their account name Is my domain name.com. Has anyone had any experience or success getting Twitter to release it to you? In this case I own the domain that the Twitter account is set up asbut do not have a trademark filed yet. Any recommendations are appreciated.

17 Replies

Nicole Donnelly
2
1
Nicole Donnelly Entrepreneur
Creating HappyCampers Every Day
Usually twitter will release if it's been inactive for 2 years. You can call their ad sales team to get a live body to help you and if the person
Randy Martinez
1
0
Randy Martinez Entrepreneur
Founder/CEO at Incendiary Games
I've never had to deal with this but it sounds like they won't budge until you get your registered trademark unless its inactive. https://support.twitter.com/articles/15362-inactive-account-policy#
Matthew Stradiotto
0
0
Matthew Stradiotto Entrepreneur
Co-Founder, Matchstick Inc.
This is tricky territory. We've had some good and bad experiences aiming to secure Twitter usernames. If the account is inactive, the process is straightforward. If the account is active, it is entirely up to you and the owner to negotiate. Twitter does not condone this. They will however facilitate the fair transfer of usernames between users - once an agreement has been struck. This can be managed through their account team. Don't let anyone tell you that there is a "going rate" for usernames - there is NO precedent here. Good luck! We've settled on the next-best username in some cases to avoid headaches. :)
Benji Hyam
2
0
Benji Hyam Entrepreneur
Director of Growth at Everwise - Talent Development. Reinvented.
We had success getting an account from a squatter but it was with a trademark filed. We were able to have the account transferred within a week. I'm not sure if owning a domain is enough to get twitter to transfer it over to you.
Bob Troia
1
0
Bob Troia Entrepreneur • Advisor
Entrepreneur, Founder/CEO, Emerging Technologies
Unless you have a pre-existing trademark, it will be difficult. I have had success in the past getting an account released for a client who had a pre-existing trademark, but in another case they wouldn't release it (because the client hadn't yet secured the trademark, so couldn't prove prior use).

Twitter states that they release inactive handles after a period of inactivity (I forget if it's 1.5 or 2 years), but I've never actually seen them release an account back to the public.
Matthew Diaz
2
0
Matthew Diaz Entrepreneur
Founder at I Love Free Concerts
One way I received me domain from an inactive account was by doing the following:

Went to Godaddy and registered "name.info and name.org". I also create email accounts with those domain names. I then reported these inactive accounts as misrepresenting my business and that I would love the handles to be enabled for my organization moving forward.

A few days later I was in possession of the handle that I desired.
Ryan Rigterink
0
0
Ryan Rigterink Entrepreneur
Midwest Manager at Hematogenix Laboratory

@Benji was your trademark for just your brand-name or for your domain name?
Simon Mutlu
1
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Simon Mutlu Entrepreneur
Reflektion - Personalization for Ecommerce Organizations
I have had a couple of Twitter handles released to me over the years. You basically file an "impersonation request" (unless they have since changed the process) and then wait a couple of months without any response = ) Then, one day, your wish is (hopefully) magically granted.
Dan Dobos
0
0
Dan Dobos Entrepreneur
CRM | Email Marketing | Marketing Automation | LeadMachine.com
If you have the trademark, you can get it.
Tom Maiaroto
1
0
Tom Maiaroto Entrepreneur • Advisor
Full Stack Consultant
They don't easily let these go. I had a trademark (standard character - aka word mark, NOT an image) which helped, but it took two requests. My second request (months later) explained that the account was also inactive for a long period of time not only since my last request but even before that.

I imagine if the account was not abandoned, it would've been a different story.
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