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Suggestions for a tool tip / feedback solution?

I've seen these on a few different sites and apps where a small window etc. will appear with a tip that also invites the user to comment. Any suggestions for light weight solutions, preferably that integrate with one of the major CRM's?

Thanks!

9 Replies

Kate Hiscox
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Kate Hiscox Entrepreneur • Advisor
Boss at Venzee
Just to clarify - I don't mean a fixed tab solution such as Uservoice etc. These tips tend to appear on mouse over or pop out based on the page or time I have spent on a page etc.
Adam Gellert
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5
Adam Gellert Entrepreneur
HR & Recruitment Consultant / CEO & Founder at The Linkus Group Inc.
Thank you for your email! Please be advised that I will be travelling on business from Tuesday, February 18th and returning on Thursday, February 20th. During this time I will be checking messages periodically but have limited access to email and voicemail being in transit. Please contact Lani Sokoloff (contact information below) should you require any immediate assistance. Lani Wise Recruitment Specialist Phone: [removed to protect privacy] ext. 111 Email: [removed to protect privacy] Have a wonderful day! Thank you, Adam M. Gellert Recruitment & HR Consultant / Founder
Alex Littlewood
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Alex Littlewood Entrepreneur • Advisor
Founder & CEO at Motoroso
Hey bud, I just posted a question about similar stuff a couple days ago. I'll give you a synopsis of the tools I was referred to:
- Hopscotch
- Snacktools
- intro.js
- Tourmyapp
- Sheppard
- WalkMe
- Joyride

From what I learned, you need to customize relatively extensively, but a good front end person should be able to get this done quickly (i.e., several hours).
Kate Hiscox
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0
Kate Hiscox Entrepreneur • Advisor
Boss at Venzee
Cheers Alex! Sent from my iPhone
Adam Gellert
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4
Adam Gellert Entrepreneur
HR & Recruitment Consultant / CEO & Founder at The Linkus Group Inc.
Thank you for your email! Please be advised that I will be travelling on business from Tuesday, February 18th and returning on Thursday, February 20th. During this time I will be checking messages periodically but have limited access to email and voicemail being in transit. Please contact Lani Sokoloff (contact information below) should you require any immediate assistance. Lani Sokoloff Recruitment Specialist Phone: [removed to protect privacy] ext. 111 Email: [removed to protect privacy] Have a wonderful day! Thank you, Adam M. Gellert Recruitment & HR Consultant / Founder
Audrey Melnik
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Audrey Melnik Entrepreneur
Founder and Partner at Funnel Ventures
Although it wasn't built spefically for tips, you could definitely use Intercom.io for this - and you get a lot more awesome features with it too, where you can send emails and display pop ups based on certain attributes of a user.
Kate Hiscox
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Kate Hiscox Entrepreneur • Advisor
Boss at Venzee
@Audrey - thanks for the Intercom recommendation. I like it a lot - my only wish would be that it functioned as an extension of a CRM tool like Zendesk, Desk etc. And the pricing is aggressive. One to watch though.
Audrey Melnik
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0
Audrey Melnik Entrepreneur
Founder and Partner at Funnel Ventures
Intercom just announced integration with Zapier so you should be able to integrate to any number of CRMS through Zapier now/
Kate Hiscox
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Kate Hiscox Entrepreneur • Advisor
Boss at Venzee
Right - and pay Zapier too. Actually, that wasn't really my point. What I mean't was it would be great if the CRM's added this functionality to their own offering - or Intercom added broader CRM functionality to theirs. Be interesting to see how this functionality plays out within that space.
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